Trust Apartment Accommodation in Berlin

TRUST

As a trusted organization, we only accept payments via wire transfer. We accept transfers to our company’s bank accounts in Germany,United Kingdom or India. Money will always be held in our company account. You will receive receipts of payments, and you only pay for what is in your rental contract. We will provide details of the people who will take care of you when you arrive.

support

SUPPORT

Our support is available in English and German.You can reach out to us via email or fill the form and we will get back to you within 48 hours.

secure

SECURE PAYMENTS

You only pay us via age-old trusted payment option of bank transfer. Everything is fully trackable and you get a receipt from us as soon as the money reflects our bank account. We don’t accept cash or other means of transactions which aren’t secure or aren’t fully trackable.
services
1

Choose the package

form
2

Fill the form

Agent
3

Our agent will get back to you with options

choose-suitable
4

Choose the best suitable option

payment

5

Make the payment

document
6

Send us your identification documents

reciept

7

We send you confirmation of receipt of money within 24 hours of it reflecting in our account

contract

8

You receive digital contract for your choose property within 48 hours along with link to digital signatures

services

9

Depending on the package chosen you get the services on arrival to Germany

fraud-protection

FRAUD PROTECTION

If you do not get your room or services as mentioned in your contract then you get 100% of the money back within 7 days of you reporting the issue to us. The money will be sent to the original transfer source.

cancellation

CANCELLATION

Scenario 1

Visa rejections : If your visa gets rejected by the embassy then send us a letter of the embassy which states that the visa has been declined. We then refund you 75% of the money paid.

Scenario 2

If your travel dates change and you inform us 14 days before move – in then you have to pay 50% of the rent of the choose property for the days you have booked but not stayed. There needs to be a valid reason along with documented proof of change of travel dates. Valid reasons include‐Cancellation by airlines and medical reasons.