As a trusted organization, we only accept payments via wire transfer. We accept transfers to our company’s bank accounts in Germany,United Kingdom or India. Money will always be held in our company account. You will receive receipts of payments, and you only pay for what is in your rental contract. We will provide details of the people who will take care of you when you arrive.
Our support is available in English and German.You can reach out to us via email or fill the form and we will get back to you within 48 hours.
If you do not get your room or services as mentioned in your contract then you get 100% of the money back within 7 days of you reporting the issue to us. The money will be sent to the original transfer source.